PAYMENTS, SHIPPING & RETURNS
PAYMENT METHODS
- Credit / Debit Cards
SHIPPING POLICY
We currently offer shipping by Royal Mail in the UK based on the size of the parcel which is automatically calculated at the checkout. There is the choice of First or Second class and the prices are shown below.
| First | Second
Large Letter | £1.55 | £1.15
Small Parcel | £4.55 | £3.45
Large Parcel | £9.95 | £8.95
For orders within the UK over £100 First class shipping is free.
For international shipping please contact us.
RETURN & EXCHANGE POLICY
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.